Refund Policy

At Heavenly Home, customer satisfaction is a priority. However, due to the nature of digital products, we have a strict no-refund policy for e-manuals and other downloadable content.

Please Read Before Purchasing

Thank you for your interest in the Heavenly Home Spring-Cleaning Manual. We appreciate your support.

 All Sales Are Final

Due to the digital nature of our product, all sales are final and non-refundable. Once the system file has been delivered, we cannot issue a refund under any circumstances.

This policy is in place to protect the integrity of our digital content and prevent unauthorized distribution.

Support for Technical Issues

If you experience any technical issues with your download (e.g., broken links, file format problems), please contact us immediately at: heavenlyhome@shaw.ca with ‘Support‘ in the subject line. We are happy to help and will ensure you receive your purchased files successfully.

Please Review Carefully Before Purchase

Before completing your order, make sure you:

• Have the means to open and print a PDF document
• Understand what is included in the system (binder, page protectors & tabs are not included)
• Have reviewed all product details and sample content

By purchasing, you agree to:

• The immediate delivery of a digital product
• A no-refund policy after the transaction is complete
• Personal use only; redistribution or resale is prohibited

Thank you for respecting our work.

We’re honored to support your efforts to keep your home clean and safe.